andSons is part of the MOH's list of direct telemedicine providers.

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Our doctors are available for consultations during the following hours:Weekdays: 9:00 AM – 9:00 PM

How quickly can I speak to a Doctor?

This fee covers the time spent by your medical provider to review your information, assess your suitability for treatment, and discuss your personalized treatment plan with you. Our medical team is compensated based on the number of patients they assist, and 100% of the consultation fees go directly to them for their expertise and time. Consultations are free of charge if you have an active or ongoing treatment in the same category. Under our new process, you will first book a consultation, then meet with your doctor to discuss your treatment options. After the consultation, you can select the medication that best suits your needs. This ensures that all treatments are tailored specifically for you. Out of consideration and respect for our doctors' time, if you do not show up for your scheduled appointment or decide to cancel with less than 24 hours' notice, you will be charged 100% of the consultation fee.

Why is there a $20 consultation fee?

The first step is to complete a quick, online medical evaluation. This is to give the Doctor background on your medical history, lifestyle and allergies in order to recommend the right treatment plan for you. Next, book an online video consultation with one of our Doctors. This is required by law and costs $20. During this call you can ask the Doctor questions and discuss treatment options. Once the call is over, we will charge you for your treatment plan. It will be delivered discreetly to your door.

How do I get a prescription?

No. If the Doctor deems you are unsuitable for a prescription treatment a plan won't be created for you. In this case we will recommend our clinically-proven non-prescription options which are backed by decades of independent researched. Our Doctors uphold the highest level of standards for medicine and prescriptions.

Am I guaranteed a prescription plan?

Where do you ship to?

Delivery is $7 and discreetly shipped to your door.You may include special delivery instructions in the shipping note at check-out. Please note that we are not responsible for any loss or damage to the parcel. We will also not be able to change the delivery address once the order is approved.Should the first attempt of the delivery is unsuccessful, we will contact you for re-delivery. There will be a redelivery fee of $9.50. To prevent this outcome, please notify us early!

How much is the delivery fee?

Prescription MedicationOrders placed before 6:00 PM will be delivered on the same day. Orders approved after 6:00 PM will be delivered the next morning. Weight Loss Injectable MedicationAs weight loss injectable medications are temperature-sensitive, these products require cold chain management and will be hand-delivered to ensure its integrity. As such, the delivery times for this product differs slightly. Orders will be delivered the next day, with the following delivery windows available:<ul><li>10AM-1PM</li><li>1PM-4PM</li><li>4PM-7PM (available on weekdays only)</li></ul> Non-Prescription ProductsOrders will be delivered the next day. All Subscription RenewalsOrders will be delivered the day after the renewal of your subscription plan. *Kindly be advised that public holidays may result in an additional day for delivery.

What is the delivery timeline?

Kindly contact our customer care via live chat or email us at <a href="mailto:hello@andsons.com.sg" rel="noopener noreferrer" style="font-size: 16px;" class="">hello@andsons.com.sg</a> and our care team will attend to you as soon as possible. Please note that we will not be able to change the delivery address once the order is approved.

How do I change my delivery address?

Please ensure you will be home to receive the parcel, or anyone to receive it on your behalf. You may include special delivery instructions in the shipping note at check-out. Please note that we are not responsible for any loss or damage to the parcel. We will not be able to change the delivery address once the order is approved. Should the first attempt of the delivery be unsuccessful, we will contact you for re-delivery. There will be a redelivery fee of $9.50. To prevent this outcome, please notify us early!

I am not available to receive the parcel upon delivery.

Kindly contact our customer care via live chat or email us at <a href="mailto:hello@andsons.com.sg" rel="noopener noreferrer">hello@andsons.com.sg</a> and our care team will attend to you as soon as possible.

What should I do if there's a delay in my delivery?

Upon receiving your order, please inspect the package and its contents immediately. If you notice any discrepancies such as missing, incorrect, or damaged items, please contact us as soon as possible at <a href="mailto:hello@andsons.com.sg" rel="noopener noreferrer">hello@andsons.com.sg</a> or send a chat message on our website. It’s important to report any issues within 48 hours of receiving your order. This timeframe allows us to effectively investigate and resolve the issue promptly. To help us assist you quickly, please provide:<ol><li>Your order number</li><li>A detailed description of the issue</li><li>Clear photographic evidence (if applicable)</li></ol> Please do not discard any defective, damaged, or incorrect items (including packaging). We may need to arrange for the items to be collected for further investigation or processing. Please note that discrepancies reported after 48 hours from the delivery date may not be eligible for correction, as we are unable to effectively verify claims beyond this period. Your prompt reporting is crucial in ensuring a swift resolution.

What should I do when I receive faulty or damaged items?

In your accounts page, under Privacy and Consent section, there is a button to delete my account. Enter your email to confirm this process.

How to delete your account on the app?

You must be 18 years old or above to use this service. If you are under 18, please speak to a parent, guardian, or healthcare professional for support.

What is the minimum age requirement?

Frequently Asked Questions

Shop our range of clinically backed performance, hair, weight and skincare products.

FDA approved and clinically-proven #1 dermatologist recommended active to activate hair follicles and stimulate blood flow to the scalp.

From $80 per month

5% Minoxidil Anti Hair Loss Serum

This 4-step routine includes our Shampoo, Conditioner, Dermaroller and Redensyl Topical Hair Loss Serum.

From $70 per month

Intense Hair Growth Kit

A concentrated hair serum that activates hair follicle stem cells to promote hair regrowth by up to 214%.

From $38 per month

3% Redensyl Anti-Hair Loss Serum

A trio that promises thicker, fuller and healthier hair.

Intense Hair Growth Trio

Formulated with 5% Saw Palmetto to stimulate hair growth.

From $32.00 per month

5% Thickening Complex Shampoo

Formulated to revitalise hair, this conditioner includes 2% Niacinamide to promote thicker, stronger hair.

5% Thickening Complex Conditioner

This kit is a good starting point with Saw Palmetto Shampoo, Niacinamide Conditioner, and Minoxidil Serum, this trio is formulated..

From $60 per month

Hair Loss Treatment Kit

Supplement pack set curated to accompany your Weight Loss treatment.

From $95 per month

GLP-1 Performance Booster Kit

Helps manage the fatigue, nausea and diarrhea often associated with injectable treatments, leading to enhanced energy levels and improved wellness.

From $20 per month

Vitamin B12 Booster

Essential mineral that helps to improve insulin sensitivity and regulate appetite.

Chromium Booster

An essential vitamin with deficiency commonly linked to obesity.

Vitamin D3 Booster

The essential regime for men that includes a 3% Niacinamide Cleanser, Amino Acids Moisturiser and 23% Vitamin C Serum.

Daily Maintenance Kit

High in concentration & clinically proven to boost testosterone, libido & endurance with maca, ashwagandha & L-arginine.

From $48 per month

Testosterone Support

Clinically proven to support a healthy prostate function with Saw Palmetto, Selenium, Pygeum Africanum and Lycopene.

Prostate Health

Science-backed NMN and Resveratrol supplement designed to boost NAD+, slow aging and improve physical and mental health.

From $50 per month

NMN Longevity Supplement

Formulated with Biotin, clinically proven Vitamin B7, that stimulates keratin production to support better hair growth.

From $25 per month

Biotin Gummies

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optimise your health

Easy wins to

Consultations stay private, notes are encrypted.

Confidential and secure

MOH licensed, LegitScript certified.

Licensed and legitimate

Discreet consultations, anytime, anywhere.

100% online

FDA-approved treatments to your door.

Fast, discreet delivery

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Everything you need to know before you order.

Private, secure and medically trusted.

Lose weight safely with a weekly injectable treatment and expert support from our doctors.

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Weekly GLP-1

[SG] Weekly GLP-1

Weekly GLP-1 + GIP

[SG] Weekly GLP-1 + GIP

Daily Pills

[SG] Daily Pills

Pricing starts from $65

Join our medical weight loss program.

Clinically-proven pills, films and mints — FDA-approved, delivered in discreet packaging wherever you are in Singapore.

The most common and widely used form of ED treatment in both daily and as-needed strengths.

ED from $32 per month
PE from $40 per month

Pills

Dissolve fast on the tongue, discreet, convenient and water-free.

Dissolvable Films

A discreet option, containing the same clinically-proven active ingredients as in the branded treatments.

From $36 per month

Chewable Mints

Sprays

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Choose the format that fits your life.

There are a number of treatments available for hair loss. This includes topical hair serums and foams, daily oral medication and personalised chewable mints.

Taken daily, these oral treatments include medication which prevents the creation of a hormone that causes hair loss. They are clinically proven and FDA approved to treat hair loss.

From $35 per month

DHT Blocker Pill

Topical serums work directly on the scalp to stimulate hair follicles, extend the growth phase of hair and strengthen thinning follicles.

Serums from $42 per month
Foams from $93 per month

Topical Serums & Foams

Chewable mints contain the same clinically-proven active ingredients as in the branded treatments. They have good bio-absorbability as the medication starts to absorb in the lining of your mouth when you chew them.

From $84 per month

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Treatments for all stages of hair loss.

90% cheaper than the Dermatology clinic.

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From $13 per month

Clinically-proven men&rsquo;s skincare.

Stay hard with clinical solutions.

Last longer with treatment.

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Lose more weight than diet and exercise alone.<a href="https://www.nejm.org/doi/10.1056/NEJMoa2206038" rel="noopener noreferrer" target="_blank">[2]</a>

Regulate appetite, reduce food noise.

Weekly injectables and oral pill treatment plans.

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Lose 22.5% of your body weight.<a class="text-brand-small align-super" href="https://www.nejm.org/doi/full/10.1056/NEJMoa2206038" rel="noopener noreferrer" target="_blank">[1]</a>

Medical weight loss.

94% of men kept or regrew their hair with treatment.<a href="https://pubmed.ncbi.nlm.nih.gov/26031764/" rel="noopener noreferrer" target="_blank">[1]</a>

Targets the root cause of hair loss

Reactivates dormant follicles

FDA-approved active ingredients

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A leading obesity and endocrinology expert with 20+ years of experience. Alongside his dual UK sub-specialty accreditation, he has led community health and research initiatives tackling chronic metabolic diseases in Singapore.

<a href="https://andsons.com.sg/dr-ben-ng" target="_blank" rel="noopener noreferrer" >Dr Ben Ng, MD</a>

A recognised leader in internal medicine, Dr. Tucker brings decades of experience managing chronic conditions, informing how andSons approaches long-term patient health.

Dr Steven Tucker, MD

Dr. Rao is an internationally recognised expert in obesity and metabolic health, with extensive experience in bariatric and metabolic surgery.

Dr Jaideep Raj Rao, MD

With over 10 years of experience, Ms Naidu is a dietitian specialising in diabetes, kidney disease, gestational diabetes, and weight management. She holds a Bachelor of Health Science (Nutrition &amp; Dietetics) from Queensland University of Technology.

Ms Rddhi Naidu, RD

the-best-care-experts

Meet the team of doctors and clinicians whose expertise shapes every andSons programme, from first consult to long-term care.

consultation-notice

Tell us about your concern and medical history — takes about 2 minutes.

Complete your health assessment

A licensed Singaporean Doctor reviews your answers and consults with you online.

Speak to a doctor

Your Doctor prescribes a personalised plan — priced clearly before you confirm.

Get your treatment plan

Discreet packaging, straight to your door. Ongoing support included.

Delivered to your door

how-it-works-steps

This 4-step regime is clinically proven to help hair loss.

Intense Hair Growth Kit Gift Box

A concentrated hair serum that activates hair follicle stem cells to promote hair regrowth by up to 214%.

A complete hair care routine that promises thicker, stronger, fuller, and healthier hair. No prescription required. Kit includes 3% Redensyl Hair Loss Treatment plus our Thickening Complex Shampoo and Conditioner.

A complete plan that combines an oral treatment with 3% Redensyl growth serum, Thickening Shampoo &amp; Conditioner plus Biotin Gummies.

$140

Complete Care Hair Loss Kit

Combination plan that includes an oral treatment and 3% Redensyl Growth Serum. Suitable for all stages of hair loss.

Hair Loss Starter Kit

A daily pill that helps to block the enzyme that produces DHT to prevent hair loss and promote growth.

Oral Hair Loss Treatment

This powerful retinoid cream increases skin cell turnover for reduces wrinkles and younger-looking skin.

Anti-Ageing Cream

The essential regime for men that includes 3% Niacinamide Cleanser, Amino Acids Moisturiser and 23% Vitamin C Serum.

Science-backed NMN and Resveratrol supplement designed to boost NAD+, slow aging, and improve physical and mental health.

Formulated with Biotin, clinically proven Vitamin B7, that stimulates keratin production to support better hair growth.

Biotin Gummies 

High in concentration &amp; clinically proven to boost testosterone, libido &amp; endurance with maca, ashwagandha &amp; L-arginine.

Clinically proven to support a health prostate function with Saw Palmetto, Selenium, Pygeum Africanum and Lycopene.

Supplement pack set curated to accompany your Weight Loss treatment.

Weekly injectable treatment booster kit

Helps manage the fatigue, nausea and diarrhea often associated with injectable treatments, leading to enhanced energy levels and improved well-being.

Essential mineral that helps to improve insulin sensitivity and regulate appetite.

An essential vitamin with deficiency commonly linked to obesity.

Powerful antioxidant to support heart health, energy production and regulate blood sugar levels.

Coenzyme Q10 Booster

sg-hp-products

treatments.

Available

If you place your order on a weekday before 6:00 PM, it will be delivered the same day. Orders made after 6:00 PM will arrive the following morning.

How long will it take to receive my prescription?

You can speak to our customer care team at any time by clicking <a href="https://api.whatsapp.com/message/VX2SIFBLE7ECI1" rel="noopener noreferrer" target="_blank">here</a> who will be happy to answer any questions you may have. If you need to speak to the Doctor again they can help arrange this.

What if I have more questions?

treatment-faqs

Erectile Dysfunction

Hair Loss

Weight Loss

Premature Ejaculation

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Clinically proven care. Personalised to you.

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View your plan and confirm your order. You will not receive your medication order until this is complete.

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Our Doctors have prescribed you a treatment plan.

Start your treatment today.

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Consult online with andSons experts for men's health treatment, including ED, PE, hair loss, skincare & more. Get medications & supplements delivered to doorsteps.